Terms of service

In short

• Papupata is a cooking app: recipes, planning, shopping lists and cooking, with an AI assistant. Use it for that.
• AI can be wrong. It may give incorrect, incomplete or invented information, fail to complete a task, or do something you did not intend. Check anything that matters before you act on it. You are responsible for what you cook and eat.
• Papupata can be unavailable. Any part of the service, including the third-party AI providers it depends on, can fail or go down at any time.
• Your content stays yours. Keep it lawful and about food.
• Premium is a monthly subscription through the App Store. Beans are prepaid credit for AI features, not money, and are not refundable.
• The service is provided “as is”, and our liability is limited as far as the law allows.
• Misuse ends the account.

Your account

You must be at least 13 years old, or older where your country’s law requires, to have an account. Accounts are invitation-only: an invitation code can be used once and cannot be transferred. One account per person.

Keep your sign-in details to yourself and tell us if you think someone else has them. You are responsible for everything done through your account. You can delete your account at any time in Settings; deletion is immediate and cannot be undone.

The service

Papupata keeps your recipes, plans your week, builds shopping lists and helps you cook, with an AI assistant called papu. The service is meant for cooking, recipes and groceries and for nothing else. We develop Papupata continuously: features may be added, changed or removed at any time, and we may change or stop the service as a whole. If we stop the service permanently, we will try to give reasonable notice so you can export your recipes.

AI features

The assistant and the other AI features (importing, searching, converting, voice, image generation) are powered by large language models and other AI models run by third-party providers. AI output is generated automatically and is not reviewed by a person. By using these features you accept that:

• AI output can be inaccurate, incomplete, out of date, misleading or plainly wrong, and can invent facts, sources, quantities or steps that look correct (“hallucinations”).
• AI may fail to complete a task, stop partway, misunderstand you, or do something other than what you asked — for example add the wrong item to a list, mishear what you said, or change a recipe incorrectly.
• AI features may be slow, unavailable or withdrawn at any time, including because a third-party provider fails or changes its service.
• Nothing produced by AI is professional advice of any kind: not medical, nutritional, dietary, food-safety or legal advice. Cooking temperatures, times, storage, allergens and whether something is safe for a particular person must be checked by you from reliable sources.
• Recipe search returns pages from the open web that we have not checked.

You use AI output at your own risk. You are solely responsible for reviewing it and for any decision or action you take based on it, including what you cook and serve to others. If someone has an allergy, intolerance or medical condition, do not rely on the assistant to keep them safe.

Availability and third-party services

Papupata is provided on an “as available” basis. It runs on services we do not control, including hosting, databases, file storage, app stores, and the AI and voice model providers whose models power the assistant. Any part of this chain, or our own software, can fail, slow down, lose data in transit or be unavailable at any time and without notice — for example because of an outage, maintenance, a provider’s rate limits, a network problem or a change in a provider’s service.

We do not guarantee that Papupata will be uninterrupted, timely, secure or error-free, that any feature will remain available, or that any request will be completed. We may suspend the service or any part of it whenever we consider it necessary. Keep your own copies of anything you cannot afford to lose.

Your content

Recipes, photos, videos, lists and other content you add remain yours. You grant us a worldwide, non-exclusive, royalty-free licence to store, process, copy, display, transmit and adapt your content as needed to operate, provide and improve the service, including sending it to our service providers and showing it to the people you share it with — or, if you make a recipe public, to anyone with the link.

You are responsible for your content and must have the right to use and share it. We may remove or hide content that breaks these terms or the law, and we may look at content as far as needed to run the service, enforce these terms and comply with the law. We are not responsible for backing up your content.

Acceptable use

You agree not to:

• use Papupata or the assistant for anything other than cooking, recipes and groceries, or try to get around the limits and instructions the assistant has been given;
• upload, generate or share content that is unlawful, infringes anyone’s rights, sexualises children in any way, is violent, hateful, harassing or degrading, or is meant to cause harm, including a recipe meant to injure, poison or drug anyone;
• post pictures of people without their consent;
• attempt to break, overload, probe or reverse engineer the service, access other users’ data, or use bots, scrapers or automation without our written consent;
• share your account, or hold more than one account;
• resell or commercially exploit the service or its output without our written consent.

Premium, beans and payments

• Papupata’s core cooking features are free. AI features require Premium.
• Premium is a monthly subscription bought through the App Store at the price shown there. It turns on the AI features and adds 250 beans to your wallet each month.
• Beans are prepaid credit for AI features, spent according to what a request costs to run. Beans are not money, have no cash value, cannot be transferred and are not refundable — including beans spent on a request whose result you were not satisfied with, and any beans left when an account is closed.
• A wallet holds at most 1,000 beans. A bean pack can be bought only if it fits whole; monthly Premium beans fill the wallet up to the ceiling and stop there.
• Subscriptions renew automatically until cancelled. Cancel in your App Store subscription settings at least 24 hours before the renewal date. Cancelling keeps Premium until the end of the period already paid for.
• Payments and refunds are handled by Apple under Apple’s terms. We may change prices; a change never applies to a period you have already paid for.

If you are a consumer in the EU, your statutory rights, including any right of withdrawal, are not affected by these terms.

Suspension and termination

You can stop using Papupata and delete your account at any time. We may warn you, remove content, switch off features, or suspend or terminate your account if you break these terms, if the law requires it, or if we stop the service. Where reasonably possible we will tell you why. Terminating an account deletes its content. No refund of beans or subscription time is given when an account is closed for misuse, and we may refuse a new account to a person whose account was closed.

No warranty

To the fullest extent permitted by law, Papupata is provided “as is” and “as available”, without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or that the service will be uninterrupted, secure, or free of errors, viruses or other harmful components. No advice or information obtained from us or through the service creates any warranty.

Limitation of liability

To the fullest extent permitted by law, we and our owners, employees and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business, arising out of or in connection with Papupata or these terms — including anything resulting from AI output or the lack of it, from an outage or failure of the service or of a third-party provider, from loss of or damage to your content, from unauthorised access to your account, or from the conduct of other users — even if we were told it was possible.

Our total liability for all claims relating to Papupata is limited to the amount you paid us for the service in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by our negligence, for fraud, or a consumer’s mandatory rights.

Your responsibility for claims

As far as the law allows, you will compensate us for claims, losses and costs (including reasonable legal fees) that arise from your content, your use of Papupata, or your breach of these terms or the law.

App Store terms

If you use Papupata on an Apple device, these terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for it, its content or any claim relating to it, including product liability, legal compliance and intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must also comply with the App Store terms, and you confirm that you are not located in a country under a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

Governing law and disputes

These terms are governed by Finnish law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring proceedings in your local courts. Contact us first if you have a problem; most issues can be solved directly. A consumer in Finland can refer a dispute to the Consumer Disputes Board (kuluttajariita.fi) after contacting the Consumer Advisory Service.

Changes to these terms

We may change these terms. When a change affects what you are agreeing to, the date at the top changes and the app asks you to accept the new version before you continue. If you do not accept, you can delete your account instead. Continued use after a change means you accept it.

Other terms

These terms and the privacy policy are the whole agreement between you and us about Papupata. If a part of them is found invalid, the rest remains in force. Our not enforcing a term is not a waiver of it. We may transfer this agreement to a successor of our business; you may not transfer your account. Questions: use the contact address above.